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Frequently Asked Questions about MedITEX IVF

Answers to common questions all around MedITEX and our features.

All
General
IVF Software
Patient Portal
Digital Anamnesis
Registry
Integrations
Security & Compliance
Support & Languages
Pricing
Why MedITEX
Reproductive Medicine
Choosing a Fertility Software
Benefits & Success Stories
Customization & Advanced Features
Technical & Troubleshooting
Features & Functionality
What is MedITEX?

MedITEX is a software suite for reproductive medicine, built by NEXUS / MEDITEX GmbH in Regensburg, Germany. It covers the clinical IVF record (EMR), a patient portal (MedITEX Connect), digital patient intake (MedITEX Survey) and registry data collection (MedITEX Registry) - purpose-built for fertility clinics since 2007.

General
Who is behind MedITEX?

MedITEX is developed by NEXUS / MEDITEX GmbH (formerly CRITEX GmbH), founded in 2000 and part of NEXUS AG since 2026. The company specialises exclusively in IT for reproductive medicine and women’s health.

General
How long has MedITEX been in reproductive medicine?

Since 2007. The company was founded in 2000, giving it more than two decades of medical-IT experience and nearly twenty years focused specifically on fertility care.

General
How widely is MedITEX used?

MedITEX IVF is used by more than 450 clinics in over 50 countries and is available in 14 languages, with millions of documented treatment cycles.

General
Which solutions does MedITEX offer?

MedITEX spans four areas: IVF software (the clinical EMR), patient services (MedITEX Connect portal, Survey intake, Hope App), data collection (MedITEX Registry) and a network of cooperations and integrations.

General
What is MedITEX IVF?

MedITEX IVF is an all-in-one electronic medical record (EMR) for fertility clinics of all sizes, supporting all departments of a fertility clinic, from embryologists to doctors, nurses, and management. It covers the entire clinical IVF workflow -from patient management and cycle documentation to the embryology lab, quality assurance and statistics - in one integrated system.

IVF Software
Who uses MedITEX IVF in a clinic?

It supports every role in a fertility clinic - clinicians, embryologists, nurses and management - each with tailored views and workflows within the same system. More info at www.ivf.software/#Roles.

IVF Software
What can the embryology lab do in MedITEX IVF?

Dedicated embryology and andrology sections cover pathology results, semen analysis, cryostorage tracking and embryo assessment, with a clear structure and full traceability.

IVF Software
Does MedITEX IVF support quality management and reporting?

Yes. MedITEX IVF provides cycle documentation, quality assurance and statistical analysis, plus business-intelligence reports to support management decisions.

IVF Software
How does MedITEX IVF improve clinic operations?

MedITEX IVF helps clinics save time by automating administrative tasks, offering detailed reporting and KPI tracking, integrating laboratory and ultrasound data, and ensuring compliance with regulatory requirements. The EMR additionally makes it possible for all departments to communicate with each other, saving precious time.

IVF Software
Is MedITEX suitable for multi-site clinic groups?

Yes. MedITEX is designed for multi-site fertility networks, giving consolidated groups one integrated platform across all locations instead of fragmented, separate systems.

IVF Software
Can small fertility clinics use MedITEX IVF, or is it only for large clinics?

MedITEX IVF is designed for fertility clinics of all sizes, including small clinics, providing the same powerful tools and features for efficient workflow management.

IVF Software
Does MedITEX support donor management and third-party reproduction, including ROPA?

Yes. MedITEX manages IVF donation and donor workflows, including reciprocal IVF (ROPA) for same-sex couples, with safe and traceable documentation. Learn more at www.meditex.cloud/blog/reciprocal-ivf.

IVF Software
What is MedITEX Connect?

MedITEX Connect is a patient portal for fertility clinics. Patients securely exchange messages and documents with the clinic and manage their appointments, reducing phone calls and keeping everyone aligned throughout treatment.

Patient Portal
Can patients book appointments through MedITEX Connect?

Yes. Patients view available slots and book directly; appointments sync automatically with the MedITEX Scheduler and can be exported as ICS files. Clinics control appointment types, lead times and confirmation rules.

Patient Portal
Is MedITEX Connect mobile-friendly and can clinics brand it?

Yes. Connect is fully mobile-optimised and white-label - clinics apply their own logo and colours for a consistent brand experience.

Patient Portal
How does MedITEX Connect connect to MedITEX IVF?

Connect integrates directly with MedITEX IVF and the Scheduler. Patient demographics and appointments stay in sync automatically, so clinic teams never enter data twice.

Patient Portal
What is MedITEX Survey?

MedITEX Survey is a digital anamnesis module for fertility care. It digitises patient history and intake, replacing paper questionnaires with structured, customisable online forms.

Digital Anamnesis
Is MedITEX Survey available yet?

MedITEX Survey is currently in development. Contact us at meditex@nexus-meditex.de to be notified as soon as it launches.

Digital Anamnesis
What is MedITEX Registry?

MedITEX Registry is a standalone system for collecting and managing IVF data from many clinics - regardless of which EMR each clinic uses - for national registries and clinic associations.

Registry
Does MedITEX Registry work with clinics that don’t use MedITEX?

Yes. Registry is EMR-agnostic: a modern import API accepts data from diverse clinical systems, and MedITEX IVF supports the interface natively.

Registry
How is MedITEX Registry deployed?

Two options: as a cloud SaaS solution operated by NEXUS / MEDITEX, or embedded within the registry’s own infrastructure - a fully encapsulated subsystem with its own user and access management.

Registry
Who is MedITEX Registry for?

MedITEX Registry is for national competent authorities, registry organisations and clinic associations that need consistent, reliable IVF data collection independent of individual clinic systems.

Registry
Which systems and devices integrate with MedITEX?

MedITEX integrates with a wide range of third-party systems and devices used in fertility clinics, including ultrasound, laboratory and semen analyzers, time-lapse systems, RI Witness, eWitness and IMT Matcher, as well as fingerprint readers and Active Directory. It also supports HL7, LDT and REST API interfaces, SMS and ePayment solutions, national registries and integrations with partners such as Cryos International, SalveHealth, cercle, Hope Fertility, FertilAI, FAIrtility and LensHooke. This allows clinics to connect their existing technology and systems with MedITEX and streamline data exchange across the clinic.

Integrations
Does MedITEX provide an API?

Yes. MedITEX provides a modern import API (used by MedITEX Registry) and a range of system interfaces to connect with clinical and laboratory software.

Integrations
Can MedITEX connect to laboratory equipment?

Yes. MedITEX interfaces with laboratory devices and analyzers, such as the LensHooke semen analyzer, to bring results directly into the clinical record.

Integrations
How does MedITEX protect patient data?

MedITEX applies controlled access management, encrypted communication (for example in Connect and Registry) and its Sec+ security layer, which provides context-based, just-in-time access to sensitive records.

Security & Compliance
What is MedITEX Sec+?

Sec+ is an added security layer for MedITEX IVF: intelligent, context-based protection that limits patient-data access to when and where it is needed, with centralised control and enhanced integrity.

Security & Compliance
How does MedITEX handle data protection and GDPR?

As a German provider working exclusively with sensitive medical data, MedITEX builds data protection into the platform through encryption, controlled access and the Sec+ security layer. Contact us for detailed information on GDPR and our security measures.

Security & Compliance
Where is MedITEX data hosted?

Hosting depends on the setup: MedITEX Registry can run as a cloud SaaS operated by NEXUS / MEDITEX or embedded on your own infrastructure, and MedITEX IVF deployment is arranged to fit each clinic’s requirements. Contact us to discuss hosting and data-residency options.

Security & Compliance
In which languages is MedITEX available?

MedITEX IVF is available in 14 languages: Croatian, Czech, English, Estonian, French, German, Hungarian, Italian, Kazakhstan, Polish, Portuguese (Brasil), Romanian, Russian, Serbian, Slovenian, Spanish, Spanish CR, Turkish, Ukrainian, Ukrainian RU, with a fully localised interface including English and German.

Support & Languages
What support does MedITEX provide?

A dedicated customer service and support team assists clinics throughout their use of MedITEX in many languages. Reach the team at support@nexus-meditex.de.

Support & Languages
How is MedITEX implemented in a clinic?

Implementation is tailored to each clinic and typically includes configuration, data migration, staff training and go-live support. Contact us to discuss your onboarding or find more info at www.meditex.cloud/implementation-plan.

Support & Languages
What does MedITEX cost?

MedITEX is available in tiers (Essential, Standard and Advanced); the right fit depends on clinic size and the modules you need. Contact sales@nexus-meditex.de for a tailored quote.

Pricing
How do I get a demo or start with MedITEX?

Book a demo at www.calendly.com/critex-sales/first_meeting or request a quote at sales@nexus-meditex.de. We will assess your clinic’s needs and show the modules relevant to you.

Pricing
How is MedITEX different from a general EMR?

Unlike general EMRs, MedITEX is purpose-built for reproductive medicine and the specific workflows of fertility clinics. Cycle management, embryology, andrology, cryostorage, donor workflows and registry reporting are native capabilities rather than add-ons. MedITEX also connects with a wide range of laboratory systems, medical devices and other third-party solutions, allowing data to flow seamlessly between systems. All of this is integrated into one platform designed specifically around the needs of IVF clinics.

Why MedITEX
Why do interfaces and user experience matter in all-in-one IVF software?

Not all “all-in-one” solutions are equal. Real value comes from how well the modules interface with each other and how usable the system is day to day. MedITEX focuses on integrated workflows and proven usability across every role.

Why MedITEX
Why do clinics choose MedITEX?

Clinics choose MedITEX for its exclusive focus on reproductive medicine since 2007, its all-in-one workflow across every clinic role, strong system interfaces and a dedicated support team.

Why MedITEX
What is reciprocal IVF (ROPA) and how does MedITEX support it?

In reciprocal IVF (ROPA) one partner provides the eggs and the other carries the pregnancy. MedITEX documents these shared-motherhood cycles with safe, traceable workflows tailored to same-sex couples.

Reproductive Medicine
How does MedITEX use data to support better outcomes?

MedITEX structures rich clinical data across the treatment journey, which can support quality management and individualised, data-driven approaches to care. Contact us to learn more.

Reproductive Medicine
How does MedITEX help with regulatory and registry reporting?

MedITEX automates submission to national registries through MedITEX Registry and its import API, reducing manual work and making regulatory reporting fast, consistent and reliable.

Reproductive Medicine
How do I create reports and track KPIs in MedITEX IVF?

MedITEX IVF offers a powerful Report Editor that allows users to generate detailed reports and monitor key performance indicators (KPIs) based on clinic data. For detailed information, check out our wiki about the Report Editor here or contact our support team at support@critex.de

Features & Functionality
Can MedITEX IVF help with letter templates?

Yes! MedITEX IVF enables users to create and customize letter templates, saving time on administrative tasks by automating patient communication and documentation. You can find more information about how to create letter templates here.

Features & Functionality
How do I delete a treatment cycle in MedITEX IVF?

To delete a treatment cycle, users must have the necessary permissions. The process can be accessed through the patient’s treatment overview. If assistance is needed, our support team is available at support@critex.de.

Features & Functionality
Does MedITEX IVF support same-sex patient associations and donor linking?

Yes, MedITEX IVF allows users to properly link same-sex patients and donors within the system, ensuring accurate documentation and compliance. For female same sex couples and usage of donor material, click here for more information. For male same sex couples with surrogacy, click here for more information. 

Features & Functionality
What are the most common technical issues, and how can they be resolved?
  • Missing libraries or .NET Framework 3.5: Ensure the required software components are installed on the client’s system.
  • Folder permission issues: Correct permissions must be set up for shared folders.
  • Firewall & antivirus conflicts: Adjust settings to allow MedITEX to function properly.
  • Performance concerns: Outdated operating systems may cause slow performance. Upgrading systems can help improve efficiency.

Technical & Troubleshooting
Can MedITEX IVF be customized for specific clinic needs?

Yes! Many clinics request specialized features such as CRM data imports, custom-built reports, and REST API integrations. Paid feature requests and specific imports/exports are also available. If you’re interested to find out more, please contact us at sales@critex.de

Customization & Advanced Features
How can I work with consents in MedITEX IVF?

MedITEX IVF offers automated consent management, allowing clinics to handle patient consents digitally and ensure proper documentation. You can click here to find out how to add a new consent form to your MedITEX IVF.

Customization & Advanced Features
What are the key benefits of using MedITEX?
  • Streamlined documentation and workflow management
  • Automation of letters, consents, and reports
  • Extensive interface support with external systems
  • Reduction of manual data entry errors
  • Time savings, especially in lab result documentation

Benefits & Success Stories
What success stories have users shared?

Clinics report significant improvements after switching to MedITEX IVF, including:

  • Eliminating paper-based documentation
  • Reducing workload by automating lab result entry (previously 2 hours per day)
  • Increased transparency and easy access to patient data
  • Improved compliance with regulatory requirements

Click and learn why PTA Fertility Center chooses MedITEX IVF.

Benefits & Success Stories
What is fertility clinic software, and why do I need it?

Fertility clinic software like MedITEX IVF streamlines administrative tasks, improves documentation, integrates lab data, and ensures compliance with medical regulations. It enhances clinic efficiency and reduces errors for the whole team.

Choosing a Fertility Software
How does fertility software improve efficiency in a clinic?

Fertility softwares like MedITEX IVF automate workflows, reduce paperwork, integrate medical data, and enhance reporting capabilities, allowing staff to focus more on patient care. Every department of the clinic has access to the patient file, improving the workflow and overall structure.

Choosing a Fertility Software